Refund policy

Our goal at Becoming Boutique is for you to love every piece you order, but we know that returns happen. So, we hope this makes it a simple process for you.

REFUNDS:

• We do not offer refunds on purchases. All returns are for exchange or store credit only.

RETURNS:

• Your request for a return AND the items returned to us must be completed within 14 days from the delivery date.
• Items must be in its original condition: unworn, unwashed, with tags attached, and in original packaging.
• We cannot accept items that show signs of wear and that are not stain-free, including marks from makeup, deodorant, perfume, smoke, or damage.
• Returns that do not meet these conditions mentioned above will be declined for a return and shipped back to the customer at their expense.
• Returns are processed within 1-3 business days.

Please send returns to:

Becoming Boutique

      ATTN: Returns

      902 Jefferson Terrace Blvd, Suite A

      New Iberia, LA 70560

NON-RETURNABLE ITEMS:

The following items are Final Sale and cannot be returned or exchanged:

• Sale Items
• Items purchased with a discount code/temporary sale of 30% off or more

EXCHANGES:

• Email us immediately before returning item(s) for exchanges so we can make sure we have the product you are exchanging for.
• Due to limited quantity of inventory, we cannot guarantee we will have the item you are exchanging in stock.
• Include your order number and phone number in case we need to contact you for assistance.
• In the event we cannot fulfill your exchange, a store credit will be issued in the amount of the full purchase price minus the original shipping fee.

STORE CREDITS:

• Approved returns will be issued as a store credit.
• Store credits are valid for 180 days from the date issued. After 180 days, unused credits will expire.

DAMAGED & DEFECTIVE ITEMS:

• If you receive a damaged or defective item, please email us immediately prior to wearing the item within 3 days of delivery date for your request to be accepted. Please include your first and last name and order number.
• We reserve the right to refuse a returned item that was reported as damaged if the items show any sign of wear.
• If approved, an exchange or a store credit is issued.