Refund policy

Our goal at Becoming Boutique is for you to love every piece you order, but we know that returns happen. So, we hope this makes it a simple process for you.

REFUNDS:

We do not offer refunds on purchases. All returns are for exchange or store credit only.

RETURNS:

Your request for a return AND the items returned to us must be completed within 14 days from the delivery date.

Items must be in its original condition: unworn, unwashed, with tags attached, and in original packaging.

We cannot accept items that show signs of wear and that are not stain-free, including marks from makeup, deodorant, perfume, smoke, or damage.

Returns that do not meet these conditions mentioned above will be declined for a return and shipped back to the customer at their expense.

Returns are processed within 1-3 business days.

Please send returns to:

Becoming Boutique

      ATTN: Returns

      902 Jefferson Terrace Blvd, Suite A

      New Iberia, LA 70560

NON-RETURNABLE ITEMS:

The following items are Final Sale and cannot be returned or exchanged:

• Sale Items
• Items purchased with a discount code/temporary sale of 30% off or more

EXCHANGES:

Email us immediately before returning item(s) for exchanges so we can make sure we have the product you are exchanging for.

Due to limited quantity of inventory, we cannot guarantee we will have the item you are exchanging in stock.

Include your order number and phone number in case we need to contact you for assistance.

In the event we cannot fulfill your exchange, a store credit will be issued in the amount of the full purchase price minus the original shipping fee.

STORE CREDITS:

Approved returns will be issued as a store credit.

Store credits are valid for 180 days from the date issued. After 180 days, unused credits will expire.

DAMAGED & DEFECTIVE ITEMS:

If you receive a damaged or defective item, please email us immediately prior to wearing the item within 3 days of delivery date for your request to be accepted. Please include your first and last name and order number.

We reserve the right to refuse a returned item that was reported as damaged if the items show any sign of wear.

If approved, an exchange or a store credit is issued.