Shipping policy

We accept orders and ship within the United States. Currently, we do not accept international orders or ship internationally.

FREE SHIPPING:

• Offered on all orders $125 and over. There is a flat $7.99 shipping rate on all orders $124.99 and under.

FREE PICK-UP LOCATION IN NEW IBERIA: (select at checkout)

• 902 Jefferson Terrace Suite A, New Iberia, LA 70560

DELIVERY METHOD:

• Packages are shipped via USPS Priority Mail.

PROCESS:

• We process and ship all orders Monday-Friday. We do not process and ship orders on the weekends and on holidays.
• Most orders are processed and shipped out in 1-2 business days.
• Once your order has been placed, you will receive a confirmation email. Then, once your order has been shipped, you will get an email sent to you with a tracking number to track your package.

INCORRECT ADDRESS:

• If you notice your address is incorrect when you receive your confirmation email, please email us at immediately.
• We cannot change address after an order is fulfilled.
• Include your first and last name, order number, and what changes need to be made in your email.
• If a package is returned to us due to an incorrect or incomplete address, is marked “unclaimed” or “returned to sender,” or has been deemed undeliverable for any reason by the carrier, we will notify you by email.
• You will be responsible to pay to have the item(s) returned to you, which will include the “return to sender” fee and a re-shipping fee. The original shipping will not be refunded. This amount must be paid before items are re-shipped to the customer’s correct shipping address.
• You have 7 days after we send email to respond to us and make payment before your return goes to store credit minus “the return to sender” fee.

STOLEN PACKAGES:

• We are not liable for USPS Mail packages that are lost or stolen.